Julie Mendez

Julie Mendez has over 14 years of experience in the software and client management sectors, currently serving as a Senior Business Analyst Team Lead at Clarity Software Solutions, Inc. since August 2009. In this role, Julie manages internal and client-facing projects, ensuring implementation aligns with internal processing frameworks. Previous roles at Clarity include Product Manager, where Julie provided technical support to the sales team, and Client Experience Manager, overseeing national health insurance accounts and implementing client programs. Prior experience at PSI from 2003 to 2009 as a Customer Service Team Lead involved account management and team supervision, ensuring service level agreements and client training on web-based tools.