Krishan Pal is currently the Director of Service Delivery Operations at Clarivate, focusing on strategic process innovation to enhance operations and customer satisfaction. With extensive expertise in service delivery management, they have previously held significant roles at BT, leading operations for major multinational accounts and managing substantial new bids. Their experience spans across various companies including Aon Hewitt, TechMahindra, and iEnergizer, where they honed skills in project management, stakeholder relations, and process improvement. Krishan holds a Bachelor of Commerce from Delhi University and a PGDBA in Customer Relationship Management from Symbiosis Centre for Management Studies-Pune.
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