MTI
Richard Lakin has extensive experience in service delivery and operations management, currently serving as the Service Delivery & Operations Director at MTI since October 2018. Prior to this role, Richard held various positions at Trustmarque, including IT Service Delivery Manager and Service Desk & Desktop Service Manager, from 2016 to October 2019 and April 2012 to October 2019, respectively. Richard also worked as the Service Desk/Infrastructure Manager at ACUTEC from March 2010 to March 2012 and as the Eastern Region Team Manager at Fujitsu from February 2008 to February 2010.
MTI
MTI provides award-winning, end-to-end technology solutions and services in cyber security and data centre for over 35 years. MTI has 250+ staff, with offices across the UK, France and Germany. MTI was acquired by Ricoh in 2020 as part of their transformation into a global digital services company. As part of the Ricoh family, MTI benefits from access to a much broader set of specialist IT services and significant technical resources available on a global scale. As a key constituent in Ricoh’s IT services growth and investment strategy, the MTI group of companies are developing an expanded and enhanced portfolio of services aimed at gaining market share while helping their customers accelerate and de-risk their own transformation plans. MTI has capabilities and services that support a wide range of technologies and customer objectives. MTI is one of the most technically accredited solutions providers across with highly experienced consultants and project managers to ensure excellent project outcomes as well as offering a set of well-resourced and scalable managed services. By employing proven methodologies, best practices and adopting a consultative approach, underpinned with operational excellence gained through thousands of client engagements. MTI helps its customers solve business challenges, by providing secure, compliant management of their applications, data, infrastructure, and systems environments. More information can be found at mti.com