Mary Jo Watts

Mary Jo Watts is an experienced professional in customer success and research solutions, currently serving as the Manager of Customer Success and Professional Services for Clarivate since June 2022, with a focus on Esploro, Pivot-RP, and Converis. Previously, Mary Jo held the position of Engagement Manager at Ex Libris, specializing in Esploro for North America. As a Digital Media Consultant from 2016 to 2021, Mary Jo designed custom projects and implemented technical solutions for various clients. Additional experience includes roles at Ithaca College as Learning Technology Coordinator and President's Fellow, and as a Consultant Project Manager at Cornell University. At Rutgers University, Mary Jo served as Lead Instructional Designer and Web Applications Specialist, while also teaching courses as an Instructor. Educational qualifications include an MA in Comparative Literature from Rutgers University–New Brunswick and a BA in French Language and Literature with a Women's Studies Certificate from The University of Tulsa.