Scott Shull

Scott Shull serves as the Director of Information Solutions & eBooks Customer Success for the Americas at ProQuest since January 2024, following a role as the Director of Customer Education at Clarivate. At Clarivate, Scott leads a team of 14 training and consulting partners alongside 2 customer relationship managers, enhancing customer engagement strategies across 5,000 accounts in academic, corporate, and government sectors. Prior to this, Scott held various roles at ProQuest and Ex Libris, where responsibilities included transforming knowledge management capabilities, developing training curricula for SaaS, and mentoring teams to maximize educational content delivery. Scott holds a Master of Science from the University of Denver, a Bachelor of Arts from Sonoma State University, and an Associate of Culinary Arts from the California Culinary Academy.