Raphael Mendonça is a Product Owner and Senior Analyst at Claro Brasil, with experience spanning various roles since 2015. Previously, Raphael served as a junior and senior analyst, focusing on operations and strategic projects that involved optimizing processes and supporting the commercial team. They began their career as a young apprentice at Claro Brasil and Grupo Abril, where they gained foundational skills in customer service and technical support. Raphael is currently pursuing a degree in Gestão Comercial at Centro Universitário FMU | FIAM-FAAM.
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