Monica Hong

Monica Hong is an accomplished healthcare professional with extensive experience in clinical performance and process improvement. Currently serving as Assistant Vice President and Clinical Consulting Manager at Claro Healthcare, LLC since May 2022, Monica has previously held significant roles such as Enterprise Quality Improvement Advisor at CareSource and Clinical Operations Manager at Devoted Health. With a tenure at Optum from January 2008 to January 2020, Monica held multiple titles, including Director of Affordability and Solutions for Medicare, where oversight of case management programs was a primary responsibility. Earlier career experience includes serving as a Cardiac Telemetry Registered Nurse at Kettering Health Network. Monica holds a Bachelor of Science in Nursing Science from Capella University and an Associate of Science in Registered Nursing from Kettering College.