Jesus Estevez is a Consulting Engineer and Systems Engineer IV at Claro RD since July 2022, contributing to the Site Reliability Engineering (SRE) team by ensuring the continuous operation and availability of platforms and troubleshooting production issues. Prior to Claro, Jesus held the position of Software Engineer II at Newtech, S.R.L. from August 2020 to July 2022, where responsibilities included developing and managing internal applications to automate business processes and maintaining a critical legacy system. Educational qualifications include a Bachelor of Engineering in Computer Software Engineering from Universidad del Caribe and an Associate of Science in Computer Software Engineering from ITLA, complemented by an English Immersion Program at Universidad APEC.