MD

Mha Melisa Downing

IT Support Analyst at Clarus Group

Melisa Downing, MHA, currently works as an Insurance Specialist II at Xtend Healthcare, LLC since February 2023. With extensive experience in healthcare and patient account management, Melisa has held roles such as IT Support Analyst at Clarus Group, where support was provided to Radiologists and Radiology technicians during a Go-Live conversion. Previous positions include Patient Account Specialist and Analyst at Frasier Healthcare Consulting, Inc., where responsibilities involved claims research and staff training. Melisa began a home-based business as a full-time caregiver while pursuing a project management certificate and has a strong foundation in healthcare operations, having worked at organizations such as Nearterm Corporation and Palmetto Health. Educational qualifications include a Master of Arts in Health Administration from Webster and a Bachelor of Arts in English from Voorhees College.

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Clarus Group

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At Clarus Group, we are your go-to Salesforce experts, offering comprehensive consulting, implementation, training, and managed services to both government and commercial sectors. In the government arena, we specialize in delivering cutting-edge Public Sector Solutions to streamline processes, engage with constituents, and drive transformational change. For small and medium-sized businesses in the commercial sector, we excel in Low Code No Code (LCNC) implementations and support, empowering you to maximize your Salesforce investment. Our managed services foster a continuous cycle of improvement and innovation, ensuring our solutions always align with your evolving needs. Trust Clarus Group to be your dedicated Salesforce partner, providing tailored solutions and exceptional support for your success. Contact us today to elevate your Salesforce experience and achieve unmatched efficiency and growth.


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