Renèe M.

Renèe M. is an accomplished executive with extensive experience in operations and loan servicing, currently serving as the Vice President and Head of Operations at Clasp since April 2022. Previously, Renèe co-founded Vemo Education, where leadership included the role of Senior Vice President for Originations and Servicing from January 2016 to April 2022. Prior consulting experience at Edge 2 Edge Consulting spanned five years, complemented by a lengthy tenure at Sallie Mae, which included roles as Senior Vice President for Loan Originations and Servicing Operations, where production plans were implemented to manage a 200% seasonal increase in processing volume and customer satisfaction was enhanced from 90% to 99%. Other significant accomplishments at Sallie Mae included managing a $400 million operating budget and achieving a 20% reduction in operating costs, translating to annual savings of $80 million. Renèe M. has demonstrated a consistent track record of operational excellence and innovation throughout a distinguished career.