Andrew Duncan

Andrew Duncan possesses a diverse background in customer success management, education, and software engineering. Currently serving as a Customer Success Manager at Class since December 2020, Andrew ensures high customer satisfaction while supporting students globally. Previous roles include Teaching Assistant at Holy Family Parish School and Content Engineer at XtremeLabs LLC, where Andrew developed educational software for international markets. Andrew has also worked as a Private English Tutor and Cultural Ambassador, promoting language proficiency and cultural understanding, and gained property management experience as an Assistant Property Manager at Sno A+A LLC. Earlier career highlights include positions as a Software Test Engineer at Lionbridge and a Claims Adjuster at Progressive Insurance. Andrew holds a Bachelor’s Degree in History from the University of Washington and a Master’s Degree in Educational Studies from WGU Washington.