Natalie Fabrizi, an Associate member of the CIPD, currently serves as a Customer Relations Executive at Classic Collection since April 2023. Prior to this role, Natalie worked at Abri Group from October 2020 to April 2023 as a Home Ownership Customer Service Advisor, where responsibilities included training new starters, managing shared ownership applications, and liaising with various stakeholders. Natalie's extensive experience at Kuoni encompasses positions such as Customer Experience Executive and Errata & Itinerary Senior Co-ordinator, where notable achievements involved enhancing customer service quality, supervising teams, and resolving issues effectively. Educational qualifications include a CIPD Level 3 in Human Resources Practice from Brighton MET and a City and Guilds Certificate in Tour Operating Practice from Northbrook College of Technology.
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