Jess Bergson is an experienced professional in customer experience and growth, currently serving as the Head of Customer Experience at Clay. Previously, Jess held multiple roles at Mutiny, including Head of Customer Experience and Growth Strategist. Additionally, Jess has worked as a Senior Growth Manager at Narrativ and served in various analytical roles at Capacity Interactive. Earlier in the career, Jess was the Chief Editor of Interactive Content at the Arts Management and Technology Lab. Jess holds a Bachelor of Fine Arts in Stage and Production Management and a Master’s Degree in Arts Management from Carnegie Mellon University.
June, 2024 - present