Girish Rao is the Head of Customer Experience at Kelp, where Girish focuses on improving the customer experience of the product. With a background in Industrial Engineering and Mechanical Engineering, Girish has extensive experience in managing large scale consulting projects, mentoring teams, and leading UX design projects at various companies such as Human Factors International and Sprint. Girish holds a Master of Science in Industrial Engineering - Human Factors from Penn State University and a Bachelor of Engineering in Mechanical Engineering from Sardar Patel College of Engineering in Mumbai.
June, 2021 - present
Sr Executive Vice President & Head Customer Experience at Kotak Mahindra Bank
US Head, Customer Experience Field Operations at Sysco
Head Customer Experience Excellence at HUBER+SUHNER
Head Customer Experience And Advocacy at ipNX Nigeria Limited
Senior Vice President / Head - Customer Experience Management(cxm) at QualityKiosk Technologies Pvt. Ltd.