Joanna Holbrook

Joanna Holbrook is an experienced portfolio manager specializing in digital technology at Clayton Homes, a position held since March 2016, focusing on enhancing customer connectivity to products and services for a smooth homeownership experience. Prior to this, Joanna worked at Vanderbilt Mortgage and Finance, Inc. from May 2009 to March 2016 in various roles, including business analyst, agile product owner, and collections manager, overseeing a team managing post-bankruptcy loans. Joanna's earlier career includes positions at Starbucks from July 2007 to May 2009, where roles included trainer and bankruptcy specialist, as well as administrative roles at Providence Advisors Group, LLC and an account representative position at Starbucks. Joanna holds a Bachelor's degree in English Technical Communications from the University of Tennessee-Knoxville and an Associate of Arts in English Literature from Pellissippi State Community College.