Charlie Michel is an experienced professional in supply chain logistics and product management, currently serving as a Supply Chain Logistics and Operations Coordinator at clé tile since December 2022. Previously, at Ingenio from January 2013 to December 2021, Charlie held various roles including Product Manager, Seller Experience, where significant features led to an 11% revenue increase, and Senior Product Support Specialist, overseeing commission rate changes that boosted revenue growth by 12% and 15% month over month. Charlie also played a key role in migrating systems from Salesforce to Zendesk and managing product launches that enhanced community engagement by 30%. Earlier career experiences include multiple customer experience roles at YP. Charlie holds degrees in History, Economics, and Business Administration from the University of Miami and UC Berkeley Extension.
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