Andre Dikmans

Andre Dikmans has extensive experience in IT support and management, currently serving as a CRM System Support Officer at the Clean Energy Regulator since March 2012. Responsibilities include the creation of training materials and administration guides, development and delivery of CRM training, system customization, and user management. Andre has successfully coordinated User Acceptance Testing and liaised with support teams to address system issues. Prior experience includes roles as an IT Help Desk Analyst at the Australian Bureau of Statistics and IT Support Technical Staff Member at the Australian Institute of Sport, where tasks involved monitoring service desk queues, administering user accounts, and providing technical support. Andre holds multiple IT-related certifications and degrees from reputable institutions, showcasing a strong educational background in information technology.