Thomas King

Thomas King is a seasoned professional with extensive experience in customer experience, strategic leadership, and operational management across various industries. Currently serving as Platinum Manager of National Accounts at Cleanaway Waste Management, Thomas has successfully enhanced staff engagement and retention. Prior roles include Senior Manager at WorkCover Queensland, where Thomas focused on improving customer experience and payment times, and Manager of Performance & Productivity at Suncorp Group, overseeing a 600 FTE operation and delivering data-driven insights. Thomas's background also includes roles in commercial contract negotiation, financial systems optimization, and leadership in banking operations, showcasing a strong track record in driving performance and customer satisfaction. Thomas holds a Bachelor's degree in Business Administration and is pursuing additional finance and strategic leadership training.