Michael Jury is an accomplished executive with extensive experience in performance management and service delivery within the telecommunications and broadband industries. Currently serving as SVP of Performance Management at Clear Harbor since June 2023, Michael is responsible for leading a large BPO operation, focusing on performance excellence and client satisfaction. Previously, Michael held the role of Vice President of Service Delivery at Momentum Telecom, overseeing customer installations and complex implementations of VoIP and related services. As COO of United Communications, Michael executed a transformation strategy and enhanced company culture. Michael's earlier roles include Director of Infrastructure Services for the City of Salisbury, Owner of Tap Broadband, and various leadership positions in companies such as Mediastream Broadband and WOW! Internet. Michael holds a degree from Kean University.
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