Amber Turner

Director Of Inside Sales at ClearCaptions

Amber Turner has a diverse work experience spanning over 12 years. Amber started their career as an Administrative Support Assistant at California State University, Sacramento from July 2008 to January 2011. Amber then worked as a Receptionist and Legal Clerk at the Law Offices of Nelson & Kennard from May 2011 to June 2012.

In 2013, Amber joined ClearCaptions, LLC and held various roles. Amber started as a Sales Representative from September 2013 to January 2014. Amber then took on the position of Customer Care and Outreach/Sales Representative from January 2014 to January 2015.

Amber's career progressed within ClearCaptions, LLC as they became the Regional Sales Manager from January 2018 to July 2018. During this time, they also took on the responsibility of managing both direct sales and sales support teams. Amber also traveled around the region for hiring purposes.

Amber then worked as an Events Manager within ClearCaptions from January 2015 to September 2018. Amber was involved in founding and establishing the department, as well as growing the team to 7 Event Coordinators.

Amber's last role at ClearCaptions was as an Inside Sales Manager from September 2018 to August 2020. During the onset of the pandemic, they successfully transitioned a team of 45 agents to work-from-home within 48 hours. Additionally, they opened 2 near shore BPO call centers for business continuity.

Amber'smost recent role at ClearCaptions was as the Director of Inside Sales, which they held from August 2020 to the present. In this role, they have been instrumental in growing the Inside Sales team from 3 to 120 agents in 4 years. Amber also achieved significant sales growth from 250 to 6,500, as well as revenue growth from 75m to 170m in 4 years.

Amber Turner attended Colfax Highschool from 1999 to 2002, where they studied general education. Starting in 2010, they enrolled at California State University-Sacramento, pursuing a general field of study.

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Previous companies

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Timeline

  • Director Of Inside Sales

    August, 2020 - present

  • Inside Sales Manager

    September, 2018

  • Regional Sales Manager

    January, 2018

  • Events Manager

    January, 2015

  • Customer Care And Outreach/ Sales Representative

    January, 2014

  • Sales Representative

    September, 2013