Ilan Kagan is currently the Director of Founder Success at Clearco, where they focus on supporting eCommerce founders. Previously, from 2019 to 2023, they served as Director of Customer Success at Readymode, where they achieved significant improvements in customer retention and support efficiencies. With a strong background in customer success and technical support, Ilan has also held roles in various other organizations, including freelance public relations consulting and procurement. Their diverse experience underscores a passion for enhancing customer experiences and driving business growth.
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