Colin Foley, CHA has a diverse work experience spanning various roles in the hospitality industry. Colin is currently working as a Growth Customer Success Manager at ClearCompany Talent Management Software since November 2022. Prior to this, they held the position of Portfolio Enterprise Manager | Customer Success Management at WeWork from December 2021 to November 2022. In this role, they were responsible for managing a portfolio of commercial properties, leading a team, and driving growth.
Before joining WeWork, Colin served as a General Manager at Marriott Hotels from April 2021 to December 2021. Colin oversaw the day-to-day operations of the hotel and played a key role in developing business plans and budgets. Colin also contributed to sales and marketing strategies to achieve financial goals.
Colin has also gained valuable experience at Flik Hospitality Group, where they held the positions of Director of Operations and Project Manager - Flik National Accounts from March 2018 to August 2020. Additionally, they worked at Boston Harbor Hotel as the General Manager of Rowes Wharf Health Club and Spa and as an Assistant Front Office Manager from August 2017 to March 2018. Prior to that, they were an Assistant Front Office Manager at Copley Square Hotel from January 2015 to March 2016.
Colin's career started at Marriott Vacations Worldwide Corporation, where they served as a Front Office Supervisor from May 2012 to February 2015.
With their extensive experience in various leadership and customer success roles, Colin Foley, CHA brings a wealth of knowledge and expertise to their current position as a Growth Customer Success Manager.
Colin Foley, CHA obtained a Bachelor's degree in Business Administration, Management and Operations from the University of New Hampshire, where they studied from 2009 to 2013. In addition to their formal education, Colin has obtained various certifications, including Google Analytics and Hubspot in September 2021, Microsoft Certified Technology Specialist: Office SharePoint Server 2007, Configuring (MCTS) in August 2021, and Salesforce in July 2021. Colin also holds the Certified Hotel Administrator (CHA) designation from the American Hotel & Lodging Association, which they obtained in June 2020. Furthermore, Colin has completed TIPS Alcohol certification in February 2020. There is an additional certification mentioned, Certified Customer Service Specialist (CSS) from Marriott Hotels, but specific information about its completion date is not provided.
November, 2022 - present