Robert Norton

Robert Norton has extensive experience in operations management, client relations, and business development, particularly within the finance and customer service sectors. Currently serving as Quality Assurance Operations Manager at ClearOne Advantage since June 2013, Robert has successfully assessed the efficiency of the Customer Loyalty Group and developed Standard Operating Procedures for multiple specialty groups. Previous roles at ClearOne include Client Success Manager and Client Retention Team Leader, where Robert focused on enhancing customer satisfaction and retention rates. In addition to expertise in quality assurance and compliance, Robert is the founder of FREEstate Workshop, specializing in audio and video production, marketing, and public relations. Prior to these roles, significant achievements include consistently averaging $1,000,000 per month in loans as a Senior Mortgage Specialist in various companies and managing operations in retail settings. Robert holds a High School Diploma with Honors from North County High School and studied at Anne Arundel Community College.