Eduardo Macena

Eduardo Macena has extensive experience in process management and quality assurance across various industries. From 2003 to 2010, Eduardo served as Coordenador de Processos e Qualidade at SulAmérica, leading quality and process initiatives in the Life Insurance and Pension division. Subsequent roles included Team Leader Project Management at IBM, where Eduardo coordinated performance reporting and software quality assurance, and Consultor de Processos at Archer Daniels Midland, focusing on process improvement and project management. In the retail sector, Eduardo contributed to the launch of Grupo Boticario's Beauty Box, defining processes for both physical and online channels. Eduardo has held key positions in training and development at ClearSale, eventually becoming Gerente de Educação Corporativa e Desenvolvimento Humano e Organizacional, overseeing training programs and leadership development. Academic qualifications include an MBA in Strategic and Economic Business Management from Fundação Getulio Vargas, certifications in business process management, Lean Six Sigma, and specialized training in coaching and marketing.