Lucilene França

Lucilene França is an experienced professional with a strong background in technical support, systems analysis, and project management. Currently serving as a Senior Technical Support Analyst at ClearSale since May 2021, Lucilene provides technical assistance on client integration platforms and facilitates communication between IT and customer success teams. Previous roles include ownership of Florença Forneria and serving as a Systems Analyst at Universidade Santa Cecília, where responsibilities included restructuring SQL databases and implementing CRM solutions. Lucilene also has expertise in systems analysis from tenure at Inetx S.A. and Itau-Unibanco, along with a solid foundation in business analysis and project management developed during a long career at Meta Sistemas. Educational qualifications include an MBA in People Management and a Bachelor's degree in Computer Science from Universidade Santa Cecília.