Alicia McDaniel Davis, PMP

Alicia McDaniel Davis, PMP, has a solid work experience in project management and service delivery. Alicia is currently working as a Project Manager at Clearwater, where they help healthcare organizations improve their security and compliance. Prior to this, they worked as a Project Manager at CynergisTek, Inc., which is now part of Clearwater.

Before joining Clearwater, Alicia served as a Service Delivery Manager at Mobius Partners, where they managed projects for clients such as CenterPoint Energy and Rent-A-Center. Alicia was responsible for maintaining strong relationships with partner companies and independent consultants, ensuring client satisfaction, and achieving high renewal rates.

During their time at CA Technologies, Alicia worked as a Services Project Manager, leading complex projects and managing budgets, workflow, and deliverables. Alicia also analyzed and reported on cost and revenue for services and partner contracts, improving invoicing and billing processes.

At NetQoS, Alicia held multiple roles, including Services Operations Manager and Inside Sales Representative. As Services Operations Manager, they played a crucial role in establishing and growing the Services and Training organization. Alicia successfully implemented operational processes and best practices, resulting in significant revenue growth. As an Inside Sales Representative, they generated new business opportunities and managed the sales cycle using Salesforce CRM.

Overall, Alicia McDaniel Davis has demonstrated expertise in project management, service delivery, and business development throughout their career.

Alicia McDaniel Davis, PMP, earned a Bachelor of Arts - BA degree in Liberal Arts with a focus on Spanish from The University of Texas at Austin. Alicia also pursued a minor in Business Administration during their undergraduate studies. Additionally, Alicia completed a Business Foundations Certificate from the Texas McCombs School of Business. Alicia further enhanced their skills and knowledge in Project & Portfolio Management, as well as Business Accounting & Finance for Non-Specialists, through courses at the University of Texas Professional Development Center. Alicia also holds the Project Management Professional (PMP) certification from the Project Management Institute, which they obtained in 2010.