Dominic Torrez is a seasoned Customer Success Director with over 13 years of experience in account management and customer success, specializing in SaaS products. They have managed significant enterprise accounts across various industries, achieving notable retention rates and exceeding performance KPIs through driving product adoption and customer satisfaction. Currently, Torrez is a Customer Success Director at Cleeng, having previously held leadership roles at companies such as Edgecast, Verizon Media, and Edgio, where they honed their expertise in SaaS security and streaming solutions. Throughout their career, they have demonstrated a passion for helping customers achieve their desired outcomes while fostering collaboration and innovation within organization teams. Torrez pursued a family sabbatical between 2022-2023, further enriching their personal and professional journey.
This person is not in the org chart
This person is not in any teams
This person is not in any offices