Michael Silverman is the Managing Director of Customer Success at Microsoft, where they have worked for over 14 years, demonstrating a strong passion for organizational change management and customer service. Currently, they lead a team focused on enhancing customer relationships and facilitating digital transformations across the West and Midwest regions. Michael also has experience as a Senior Consultant at Dynamic Consultants Inc. and has held various leadership roles within Microsoft, such as Director of Customer Success and Delivery Manager. In addition to their professional commitments, they serve as a High School Boys Lacrosse Coach at Green Hill High School.
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