Dani Neeve

Dani Neeve is an experienced professional with a diverse background in customer success, account management, and recruitment. Currently serving as a Customer Success Supervisor at Cleo since May 2021, responsibilities include detecting and addressing product bugs using JIRA and ensuring compliance with AML, FSCS, and KYC standards. Prior roles at Cleo encompass Talent Sourcer and Customer Champion, where Dani managed job vacancies, utilized recruitment tools, and provided daily support to users with financial transactions. Previous experience includes working as a Business Energy Accountant at SSE plc, where investigations into outstanding debts were conducted, and serving as a Retail Banking Specialist at HSBC, managing customer accounts and communications. Dani's early career at NHS involved responsibilities as a Pharmaceutical Assistant/Dispenser, managing medication and invoicing processes.