Catherine Weaver

Catherine Weaver is an experienced IT professional with a strong background in technical services and customer support management, currently serving as IT Service Desk Manager at Cleveland Clinic since September 2014. Prior roles include Technical Services Manager at Sunless Inc., where management of a team of technicians and customer service training was key, and Technical Services OnSite Manager at MCPc, focusing on team coaching and customer satisfaction. Catherine's career began at WorkflowOne with various roles including Technical Services Team Leader and Technical Analyst, developing solutions and managing support processes. Catherine holds an Associate of Arts and Sciences degree in Network Manager - Business Information Systems from Sinclair Community College and a certification in Network Engineering from Miami Jacobs College.