Cleveland Ford has been in business since 2003. Since opening the store we have had one goal in mind. Service our community and the surrounding areas through our sales and service departments. We contribute our success in the Cleveland area due to offering the best product, superior customer service and giving back to our community.

Cleveland Ford furnishes the Drivers Education cars to the local high schools as well as providing the city's annual Fourth of July Fireworks. Our dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordan Thomas Foundation, C.A.T.C.H Ministries and Shop with a Cop just to name a few. Cleveland Ford sponsors the local high school football games as well as many of the local Churches.

Cleveland Ford is pleased to be DealerRater dealer of the year for seven straight years. We have an A+ rating with the Better Business Bureau. Cleveland Ford continues to receive higher than the national average on Ford's Customer View Point.

We know that buying a car can seem scary. But the good news is that we want to help you find the perfect car. We are different than any other car dealership, we want you to make a long-term commitment with us. Here at Cleveland Ford, we want you to feel good about your car-buying decision and to become a Cleveland customer for life. With our aggressive pricing and selection, rest assured you'll leave satisfied. 

Our dedicated team of auto repair and service specialists use our large selection of parts and accessories to make sure that your vehicles run as good as new! In addition, we have the most advanced diagnostic equipment available to make sure your maintenance and repair work is completed right the first time, and on time. 

Automotive

Charity

Retail

Cleveland Ford

Cleveland Ford's headquarters in Cleveland, TN, United States

Doug Vierthaler

Callie Wick

Christopher Harris

Rachel Wilson

Mike Kassa

Lisa Russell

Latosha Allen

Ademola Vaughan

Abdul Sheikh

The Sales and Customer Engagement team at Cleveland Ford is dedicated to enhancing the car-buying experience by prioritizing customer satisfaction and building long-term relationships. This team manages digital marketing and sales strategies, oversees both new and pre-owned vehicle sales, and coordinates customer communications to ensure timely assistance and follow-up. By leveraging their expertise, they work to create a welcoming environment that emphasizes excellent service, community involvement, and a commitment to meeting the unique needs of each customer.

Sales and Customer Engagement

The Finance and Accounting team at Cleveland Ford plays a crucial role in managing the dealership's financial operations and ensuring accurate financial reporting. They handle financing options for customers, oversee accounts payable, maintain financial records, and ensure compliance with regulations. Their focus is on supporting the dealership's growth while providing exceptional service and transparency to customers, contributing to the overall financial health of the organization.

Finance and Accounting

The Operations Team at Cleveland Ford is responsible for ensuring the smooth and efficient functioning of the dealership’s daily activities. This includes overseeing inventory management, coordinating service and repair operations, managing customer service inquiries, and maintaining financial records. By streamlining processes and optimizing resource allocation, the team plays a crucial role in delivering superior customer experiences and supporting the dealership's community engagement initiatives.

Cleveland Ford

Org chart

Teams

Sales and Customer Engagement

Finance and Accounting

Operations Team

Offices

Cleveland Ford

Org chart

Teams

Sales and Customer Engagement

Finance and Accounting

Operations Team

Offices

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