Kelsey Nicolay

Kelsey Nicolay, BA, has a diverse professional background in customer service, business development, and client coordination. Currently serving as a Customer Service Representative at Cleveland Sight Center since 2020, Kelsey provides customer support and manages inquiries. Previously, Kelsey worked at Concept Services from 2015 to 2019 as a Record Research Specialist/ Business Development, focusing on revenue growth and client relationships across various industries. Kelsey also held roles at N2 Publishing as a Client Coordinator, at K AND K Specialties Inc. as an Office Assistant, and served as a Private Tutor. Kelsey’s early experience includes a position as a Camp Counselor at Highbrook Lodge in 2012. Kelsey holds a Bachelor of Arts in communications and French from Ashland University and graduated with honors from Medina Senior High School.