Bilal Siddiqui

Bilal Siddiqui is currently an Associate TAC Engineer at Clever Devices, where responsibilities include providing technical support by managing service tickets and collaborating with teams to resolve issues. Prior experience includes a variety of roles such as a Technical Assistance Center Intern, where Bilal developed a RACI matrix for the Customer Success team and improved the TeamSupport system. Additional roles as a Sales Associate at DICK'S Sporting Goods and Avis Budget Group involved delivering customer service and managing sales transactions. As a Content and Data Analyst at Skripts, Bilal enhanced online brand presence and guided marketing strategies through data analysis. Bilal also served as a Data Entry Specialist at Encompass Consulting, ensuring accurate patient information, and engaged in cybersecurity research as a SURI Research Intern at Farmingdale State College. Bilal is pursuing a Bachelor of Science degree in Computer and Information Sciences at Farmingdale State College, expected to graduate in 2024.