Wout Laban is an experienced professional in customer success and business development, currently serving as Vice President of Customer Success & Services at Leanplum since March 2018. Laban has held various leadership roles at Leanplum, including Head of Customer Success and Manager of Customer Success for EMEA & APAC, where responsibilities included managing teams, forecasting renewals and up-sells, and implementing localized go-to-market strategies. Prior to Leanplum, Laban was Community Director at TQ, leading business development and enterprise partnerships. Additional experience includes roles as Program Manager at InnoLeaps and Head of Growth at Gibbon, contributing to product innovation and marketing strategies. Laban's educational background includes a degree in Communication and Multimedia Design from NHL Hogeschool and formal training in multimedia design and graphic design.