John Walsh is an experienced technical support professional currently serving as the Manager of Tech Support at Click Therapeutics, Inc. since September 2020, where prior roles have included Tech Support Lead and Senior Technical Support Associate in Digital Care. Previous experience includes a position as a Technical Support Analyst at Exago Inc. and an OMS Data Analyst at Central Hudson, where John utilized problem-solving skills to enhance power outage response efficiency. John began their career in athletics management as an Athletics Operations Assistant at Marist College. Educational qualifications include a Master of Science in Information Systems with a concentration in Business Analytics and a Bachelor's of Science in Applied Mathematics with a concentration in Actuarial Studies, both from Marist College, along with a high school diploma from Rhinebeck High School.