Hannes Dreyer

Hannes Dreyer has extensive experience in IT support and client services. Hannes worked as a Team Lead at XSInet from 2000 to October 2005, and then transitioned to Clickatell in November 2005. At Clickatell, Hannes has held various managerial roles such as Manager for Enterprise Support & ITSM, Customer Engagement Manager for Enterprise, Service Delivery Manager, and Senior Technical Account Manager for Mobile Transaction Services. Hannes also served as a Supervisor at the Service Centre and worked as a Consultant for advanced-level support and client service & support. Throughout their career, Hannes has had a deep understanding of ITSM and ITIL frameworks to support business objectives.