Flávia Moreira is a leader in Culture & Operations with a strong focus on Customer Experience, dedicated to connecting people, strategy, and results to build high-performance teams. They served as the Coordinator of Customer Experience at ClickBus from 2019 to 2021 and held various leadership roles in customer service and operations, including a supervisory position at Azul Linhas Aéreas Brasileiras. Flávia has mentored in the Customer Success Bootcamp at How Bootcamps and gained foundational administrative experience at Central do Sorriso. They hold a degree in Executive Secretarial from Anhanguera Educacional and have pursued extensions in Process Management and Corporate Strategy.
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