Juliana Travassos Viana

Juliana Travassos Viana is an accomplished professional with extensive experience in project management, innovation, and customer experience. Currently serving as Gerente de Projetos Estruturantes at Vivo, Juliana previously held significant roles at Athena Saúde, including Gerente de Inovação e CX, where innovative programs and customer experience initiatives were developed. Juliana also managed diverse marketing and business development projects at TIM Brasil, leading efforts to enhance sales channels and improve user experiences across multiple store locations. Juliana's educational background includes an MBA in Business Management from Ibmec and bachelor's degrees in Engineering from the University of Liège and Universidade Federal de Pernambuco.