Alissa B.

Salesforce Administrator & Business Analyst at Clicked

Alissa B.'s work experience includes a role as a Volunteer at Courageous Connections Therapeutic Horsemanship starting in 2023. Alissa also worked at Clicked as a Salesforce Administrator & Business Analyst in a team of 5 Salesforce professionals. In this role, they addressed stakeholder requirements, built solutions using the Salesforce platform, created user stories, and presented proof of concept and MVP solutions. Prior to Clicked, Alissa was a Salesforce Administrator at Southwest Airlines from February 2022 to October 2022. Alissa also worked as a Salesforce Associate at Huron from August 2021 to January 2022. Alissa's earlier experience includes serving as an Assistant Preschool Teacher at Carlisle Early Education Center from February 2020 to May 2021. Before that, they worked as a Radio Journalist at Kantipur Media Group from 2014 to December 2019. Alissa also held a role as MeroJob Career Connect at Radio Kantipur from 2018 to 2019, and volunteered at SAATH from March 2017 to June 2017.

Alissa B's education history begins with their high school education at United Academy, where they studied from 2008 to 2010. Alissa then pursued a Bachelor in Arts and Social Work (BASW) at St. Xavier's College, Maitighar, from 2012 to 2015.

Following their undergraduate studies, Alissa attended Padma Kanya Campus in Nepal, where they pursued a Master's degree in Humanity and Arts. Alissa studied there from 2016 to 2019 and focused on Liberal Arts and Sciences, General Studies, and Humanities.

In 2022, Alissa obtained the Salesforce Certified Administrator (SCA) certification from Salesforce. Alissa further expanded their knowledge and skills by obtaining the Salesforce Certified Associate certification in April 2023, and the Salesforce Certified Platform App Builder Certification in May 2023. Alissa is currently pursuing ongoing learning in CPQ and CRM Analytics through Trailhead by Salesforce.

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Timeline

  • Salesforce Administrator & Business Analyst

    February, 2023 - present

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