Southwest Airlines Co. (NYSE: LUV) is a major United States airline headquartered in Dallas, Texas, and is the world’s largest low-cost carrier.

Aviation & Aerospace

Southwest Airlines

Lee Kinnebrew is currently the VP of Flight Operations at [Southwest Airlines](/org/southwest-airlines). Prior to that, they were with Cherry Air from January 1995 to December 1997 as Chief Pilot / Captain / Check Airman. Lee has also been a Certified Flight Instructor with Monarch Air from January 1992 to December 1995.

Lee Kinnebrew has a Bachelor of Science from Louisiana Tech University in Professional Aviation and an Aviation Safety and Security Certificate from the [University of Southern California](/org/university-of-southern-california).

Lee Kinnebrew reports to Alan Kasher, SVP, Air Operations. Lee Kinnebrew works with Kurt Kinder - VP, Maintenance Operations, Mark Wibben - VP, Engineering & Programs, and Steve Sisneros - Managing Director, Airport Affairs.

Lee Kinnebrew

Former Chairman, President, and Chief Executive Officer, [Southcross Energy Partners](/org/southcross-energy-partners) GP, LLC

David W. Biegler

J. Veronica Biggins

Bob Waltz is the current Vice President of Flight Operations at [Southwest Airlines](/org/southwest-airlines). Bob has over 35 years of experience as a pilot, including 11,500 total flight hours and 3,500 hours as a senior pilot. Bob has flown a variety of aircraft, including the C-130E/H2, T-43, C-21, T-1, T-37, T-38, and C-182RG. Bob has also served as the Emergency Preparedness Liaison Officer to TX for the National Security Emergency Preparedness Directorate, First Air Force. In this role, they coordinated federal military assistance with state officials, federal agencies and other DoD entities. Bob Waltz is a graduate of the Air Force Academy and has a master's degree in aeronautical engineering from [Florida State University](/org/florida-state-university).

Bob Waltz has a PhD in Aeronautical Science / SMS from the [University of North Dakota](/org/university-of-north-dakota), a Master of Science (MS) in Educational Psychology / Experimental Design from [Florida State University](/org/florida-state-university), and a Bachelor of Science (BS) in Human Factors Engineering from the United States Air Force Academy.

They are on a team with Alfred Smith - SVP, Operations, Scott Halfmann - VP, Safety & Security, and Landon Nitschke - SVP, Technical Operations. Their manager is Michael G. Van de Ven, President.

Bob Waltz

Lucas joined Southwest from the [National Business Aviation Association](/org/nbaa-national-business-aviation-association), where she was Senior Vice President and led its government affairs, policy, and advocacy efforts. She leads the Team responsible for developing and implementing Southwest's outreach to the U.S. Congress, the federal administration, state and local governments, and the aviation community. Prior to the [National Business Aviation Association](/org/nbaa-national-business-aviation-association), Lucas held senior-level positions at the [U.S. Department of Transportation](/org/u-s-department-of-transportation) and the [Federal Aviation Administration](/org/federal-aviation-administration). Her background includes oversight of a broad portfolio covering domestic and global aviation and international trade. Additionally, she worked to advance airport and aviation policies and priorities with Congress and industry stakeholders. Lucas received her bachelor's degree from [Franklin and Marshall College](/org/franklin-and-marshall-college) and her master's degree in public policy from the [George Washington University](/org/gwu).

Christa Lucas

Phil Gouel was previously a Principal at [Oliver Wyman](/org/oliver-wyman), where they worked for nine years. Phil is currently the VP of Vacation Packages at [Southwest Airlines](/org/southwest-airlines).

Phil Gouel received their PhD in Industrial and Operations Engineering from the University of Michigan. Phil also holds a Master of Science in Industrial and Operations Engineering from the University of Michigan, and a Bachelor of Science in Mechanical Engineering from the [University of Maryland](/org/university-of-maryland).

Their manager is Jonathan Clarkson, Managing Director, Marketing - Loyalty, Partnerships & Products.

Phil Gouel

Loeb provides Leadership for Employee learning, including corporate training initiatives and operational training programs for the Ground Operations, Inflight, Provisioning, Cargo, Customer Support & Services, and Customer Relations Departments. He joined the Southwest Family in 1994, and since then, he's held various roles at Southwest, including Ramp Agent, Ops Agent, Manager Ramp and Ops, Ramp Instructor, Manager Ramp and Ops Training, and Director of Ground Ops Training. As Sr. Director Training, Loeb led the Customer Delivery Team overseeing Ground Operations, Inflight, Customer Support & Services, Customer Relations, and Source of Support training. Most recently, he's supported the Center of Excellence, which includes our Learning Programs, Learning Design and Development, Learning Technology, and Support Services Teams. Loeb received a bachelor's degree in Aviation Management from [Henderson State University](/org/henderson-state-university).

Bobby Loeb

Julia Landrum was promoted to Managing Director, Financial Planning & Analysis in February of 2021. She is responsible for ensuring the Company's business plan and budget remain in line with major Company initiatives; evaluating future trends and opportunities; and providing economic and industry analysis.

Julia Landrum

Anthony Gregory is the Vice President of Ground Operations & Provisioning at [Southwest Airlines](/org/southwest-airlines). Anthony has been with the company since July 2017 and is responsible for a team of 21,000 employees who design and deliver an industry-leading travel experience for over 130 million Customers annually at 120 locations in North America.

Prior to their current role, Anthony served as the Senior Director of Ground Operations & Provisioning at [Southwest Airlines](/org/southwest-airlines). In this role, they were responsible for a team of over 21,000 employees who delivered an industry-leading travel experience for over 130 million Customers annually at 120 locations in North America.

Anthony has also held the role of Director of Financial Planning & Analysis at [Southwest Airlines](/org/southwest-airlines). In this role, they were responsible for the financial planning and analysis of the airline's operations.

Previously, Anthony was a Lecturer in Airline Strategy & Economics in Purdue University's School of Aviation & Transportation Technology. Anthony has also held roles as a Manager in Network Planning & Scheduling and Sr. Analyst in Financial Planning & Analysis at [Southwest Airlines](/org/southwest-airlines).

Anthony Gregory has a Bachelor of Science in Aviation from Purdue University, a Master of Business Administration from WVU John Chambers College of Business and Economics, and a Master of Arts in Economics from WVU John Chambers College of Business and Economics. Anthony also has a certification in Lean Six Sigma Green Belt from the [Federal Aviation Administration](/org/federal-aviation-administration) and a certification in Commercial Pilot's License from the National Association for Business Economics.

Their manager is Michael G. Van de Ven, President. They work with Scott Seymour - Managing Director Technology—Enterprise Management, Bob Waltz - VP, Flight Operations, and Chris Johnson - VP, Ground Operations.

Anthony Gregory

Michelle Lafitte Owen is the strategy manager for Internal Audit at [Southwest Airlines](/org/southwest-airlines). Michelle has also worked for Real Manors and Home Advisors. Michelle has been with [Southwest Airlines](/org/southwest-airlines) since March 2014 and in their current position since September 2020. Prior to their current position, they served as the Chief-of-Staff to the CAE. In this role, they were responsible for building and guiding strategies for a successful Internal Audit operation in support of team Team's goals & objectives, in areas including, but not limited to, audit planning & risk assessment, audit procedures & standards, quality assurance & improvement, audit communication, productivity measurement, capacity planning, on-boarding, training & development, recognition and engagement, capability management, as well as provides support for the Board of Directors and Audit Committee, audit stakeholders, and the Internal Audit department.

Michelle Lafitte Owen received their MBA from Southern Methodist University - Cox School of Business, with a focus in finance and strategy. Michelle also holds a Bachelor of Science from [The University of Texas at Austin](/org/the-university-of-texas-at-austin), where they majored in communication with minors in business and French.

Michelle Lafitte Owen reports to Colleen Russell, Managing Director, Internal Audit.

Michelle Lafitte Owen

Kathleen joined Southwest in 2004 as a Director in Technology, leading the Enterprise Data Team. She was then promoted to Senior Director over the Rapid Rewards and Southwest.com Teams in Technology. In April 2007, she moved to the Strategic Planning group where she served as Vice President Strategy and Change Leadership.

Before assuming the role of CIO in June 2017, Kathleen served as Vice President Corporate Delivery–Operations & Reservations where she was responsible for leading the Corporate Delivery Teams who support our Network Operations Center (NOC), Flight Operations, Inflight Operations and Safety & Security Business Partners. Additionally, Kathleen provided leadership for our Crew initiatives, and Southwest's top-priority One Res program.

Prior to joining [Southwest Airlines](/org/southwest-airlines), Kathleen worked for Capital One Auto Finance in their technology organization. In addition, Kathleen has more than 20 years of experience in the travel and transportation industry, including various technology positions for both [Sabre](/org/sabre) and [American Airlines](/org/american-airlines).

Kathleen Merril

Ryan Green serves as Executive Vice President and Chief Commercial Officer for Southwest Airlines, the nation's largest airline in terms of passengers carried. He provides executive leadership to the Company's Commercial Departments, including: Commercial Planning, Customer Experience & Engagement, Marketing, Revenue Management & Pricing, and Southwest Business, the Company's sales organization.

Ryan is a 20-year Southwest veteran and has served in a number of capacities, most recently as Chief Marketing Officer for five years. He is a passionate advocate for the Southwest Airlines brand and is responsible for bringing many revenue generating initiatives and product enhancements to the market. He led the revamp of the airline's award-winning Rapid Rewards program, and introduced industry-leading Customer flexibility benefits, including the fact that Southwest Flight Credits and Rapid Rewards Points never expire, as well as a more flexible fare with Wanna Get Away Plus. He and his Teams have paved the way for future onboard product enhancements, including onboard power for Customer's devices, and he oversaw the redesign of the inflight entertainment and connectivity experience.

As Chief Marketing Officer, he helped guide the digital transformation of the Marketing Department's go-to-market capabilities, and significantly advanced the shopping, booking and day-of-travel digital experience for Southwest's Customers.

Ryan received a bachelor's degree in Marketing from Texas A&M and serves on the University's Mays School of Business Dean's Advisory Board. He also is a member of the CMO Advisory Board of Ridge Ventures, an early-stage venture capital firm in Silicon Valley.

Ryan and his wife, Mary, reside in Dallas, Texas, and they have three boys. They enjoy traveling together, and are active in charitable organizations in the Dallas area.

Ryan C. Green

Jeff Jones is currently the VP of Technology for Commercial & Customer at [Southwest Airlines](/org/southwest-airlines). Prior to their current role, Jeff was with Sprint for over 8 years, where they started as a Business Analyst before becoming a Project Manager. Jeff has been with [Southwest Airlines](/org/southwest-airlines) since 2004 and has held various roles within the company.

Jeff Jones has a Bachelor of Business Administration (BBA) in Management Information Systems and Services from [Texas A&M University](/org/texas-a-m-university).

Jeff Jones reports to Kathleen Merrill, SVP & CIO, Technology. They are on a team with Ryan Delaney - Senior Manager, Office of the CIO, Joseph Migis - VP, Product Solutions - IT, and Michael Simmons - Managing Director, Technology – Chief Information Security Officer.

Jeff Jones

Laurie Barnett is the Managing Director of Communications & Outreach at [Southwest Airlines](/org/southwest-airlines). Laurie was previously with the airline in various other roles.

Laurie Barnett graduated from [Abilene Christian University](/org/abilene-christian-university) with a Bachelor of Science degree.

Laurie Barnett reports to Linda B. Rutherford, SVP, Chief Communications Officer. A direct report to Laurie Barnett is and Helen Limpitlaw - Director, Brand Communications. They are on a team with and Whitney Eichinger - Managing Director of Culture & Engagement.

Laurie Barnett

Anissa Reil is the current Director of Marketing Department Planning & Operations at [Southwest Airlines](/org/southwest-airlines). Anissa has also previously worked as Vice President of Marketing at Countrywide Bank from April 2006 to October 2008, where they were responsible for overseeing the marketing strategies and program management of the Countrywide credit card product. During their time at Countrywide Bank, they managed all marketing channels, including online, direct mail, print/media, and point of sale. Anissa also achieved marketing plan and profitability targets, managed channel diversification initiatives, and overall relationship with key contacts at issuer.

In their role as Project Manager for branch-network Point of Sale initiative, they successfully launched web-based instant decision application for 200+ locations nationwide. Anissa also exceeded planned results by 150% during first 12 months and increased Online marketing account volumes by 300% in first 12 months.

Additional responsibilities included management of cross-sell marketing initiatives (Warm Transfer) and production of all print materials. In addition, they were also the Project Manager for all key IT marketing projects related to product.

Anissa Reil received their Bachelor of Business Administration in Marketing from the [University of North Texas](/org/university-of-north-texas) in 1997.

Anissa Reil works with Jonathan Clarkson - Managing Director, Marketing - Loyalty, Partnerships & Products, Paul Sacco - Director, Customer Intelligence, and Carole A. Elwell - Director, Digital Solutions. Their manager is Ryan C. Green, SVP, Chief Marketing Officer.

Anissa Reil

Ryan Delaney is the Senior Manager of the Office of the CIO at [Southwest Airlines](/org/southwest-airlines). Ryan has held this position since September 2016. Prior to that, they were the Associate Director of Business Planning Transformation at [Kimberly-Clark](/org/kimberly-clark) from November 2014 to August 2016. In this role, they led the global Business Planning Transformation team with a focus on improving speed, consistency, and accuracy for all of [Kimberly-Clark](/org/kimberly-clark)'s core planning activities. 

Delaney's accomplishments include leading an initiative to enhance global planning and forecasting processes by delivering ~25% time savings and improving forecast accuracy, as well as leading the strategy, design and implementation of Anaplan, [Kimberly-Clark](/org/kimberly-clark)’s enterprise planning tool, resulting in significant efficiency and effectiveness gains.

Ryan Delaney has a MBA in Private Equity Finance from the Texas McCombs School of Business and a BBA in Finance from [Southern Methodist University](/org/southern-methodist-university).

Ryan Delaney works with Jeff Jones - VP, Technology — Commercial & Customer, Jim Dayton - VP, Technology — Air & Technical operations, and Joseph Migis - VP, Product Solutions - IT. Ryan Delaney reports to Kathleen Merrill, SVP & CIO, Technology.

Ryan Delaney

Joseph Migis is the current VP of Product Solutions - IT at [Southwest Airlines](/org/southwest-airlines). Joseph has been with the company since January 2005, starting as a Senior Director. In this role, Joseph was responsible for organizational restructuring of the Development teams. This included redefining practices and processes to establish a product-based organization, as well as expanding multiple application development efforts into new areas.

Prior to joining [Southwest Airlines](/org/southwest-airlines), Joseph Migis worked at [PepsiCo](/org/pepsico) for 17 years. Joseph held various manager and senior manager positions during their time there, responsible for managing development and support teams across the company. Joseph was instrumental in developing [PepsiCo](/org/pepsico)'s Enterprise Portal standards and governance. Joseph also leveraged a reusable framework to significantly reduce development time for the Customer System.

Joseph Migis studied business computer information systems at the [University of North Texas](/org/university-of-north-texas) and earned a Bachelor of Science degree.

Joseph Migis reports to Kathleen Merrill, SVP & CIO, Technology. They are on a team with Jeff Jones - VP, Technology — Commercial & Customer, Lauren Woods - Managing Director, Technology – Technology Platforms, and Michael Simmons - Managing Director, Technology – Chief Information Security Officer.

Joseph Migis

Peter Requa is the current Senior Director of Supply Chain Management-Technical Operations at [Southwest Airlines](/org/southwest-airlines). Peter has held this position since September of 2011. Prior to their current role, Peter served as the Sr. Director Operations Administration for AirTran Airways from January of 2000 until September of 2011. In this role, they were responsible for a variety of functions including Operations Finance, Contracts, Ground Support Equipment Maintenance (GSE), Stores, Repair Order Administration, Material Planning, and Aircraft Warranties.

Before joining AirTran Airways, Peter was the Manager of Vendors and Warranties at Reno Air from June of 1998 until December of 1999. In this role, they were responsible for aircraft maintenance vendors and warranties.

Peter began their career in the airline industry in February of 1988 at [United Airlines](/org/united-airlines) where they worked until June of 1998. During their time at [United Airlines](/org/united-airlines), they served as the Manager of Capital Planning where they were responsible for capital planning, inventory analysis and reporting, and capital investment review.

Peter Requa has a BS in Aeronautics (Aeronautical Operations) from [San Jose State University](/org/san-jose-state-university).

They are on a team with Michael AuBuchon - Senior Director, Fuel Supply Chain Management, Mike Dusak - Director, Supply Chain Management, and Wayne Williams - Director, Supply Chain Operations. Peter Requa reports to Stacy Malphurs, VP, Supply Chain Management.

Peter Requa

John Briere has been in the aviation industry for over 20 years. John started their career as a sales representative for General Binding Corp, then transitioned to [American Airlines](/org/american-airlines) as the managing director of procurement and supply chain. In this role, they successfully migrated Oracle eProcurement system to Ariba aligning a user base of over 8,000 spanning across North and South America, Europe and Asia. John then moved to APS Holding Corporation where they were the territory sales manager for Western Pennsylvania. In this role, they transitioned customer owners over to new supply chain and parts program. John also advised on financial matters, inventory management and merchandising strategies. John Briere is currently the director of fuel supply at [Southwest Airlines](/org/southwest-airlines).

John Briere studied business administration and management at [Northwood University](/org/northwood-university), where they earned a Bachelor of Business Administration (BBA). John also holds Associate of Arts (AA) degrees in advertising and automotive aftermarket management from [Northwood University](/org/northwood-university)- Texas.

John Briere reports to Michael AuBuchon, Senior Director, Fuel Supply Chain Management.

John Briere

Michael Sikes is the current Senior Director of Inflight Operations Strategic Planning at [Southwest Airlines](/org/southwest-airlines). Prior to this, they were an Analyst for Revenue Management and Pricing at [Frontier Airlines](/org/frontier-airlines-inc) from May 2007 to March 2008. Michael's professional experience also includes being a Restaurant Manager at [Chili's](/org/chilis-inc) from September 2006 to May 2007.

Michael Sikes has a Bachelor of Business Administration (B.B.A.) from The University of Memphis in International Business. Michael also has certification from - in Lean Six Sigma Yellow Belt and Scaled Agile.

Their manager is Sonya Lacore, VP, Inflight Operations.

Michael Sikes

Michael Cole is currently the Senior Director of Network Planning at [Southwest Airlines](/org/southwest-airlines). Prior to their current position, Cole was a First Officer at [Mesa Airlines](/org/mesa-airlines) from February 2004 to May 2005. Cole has also worked as a Certified Flight Instructor at Texas State Technical College from August 2001 to February 2004.

Michael Cole has a Bachelor of Science in Aviation Science from [Baylor University](/org/baylor-university) and an Associate of Arts and Sciences in Aviation Management from Texas State Technical College. Michael is also a certified flight instructor with a gold seal from the FAA.

Michael Cole works with and Matt Muehleisen - Senior Director, Network Planner. Michael Cole reports to Adam Decaire, VP, Network Planning.

Michael Cole

Scott joined [Southwest Airlines](/org/southwest-airlines) with more than 30 years of Information Technology experience, and has held various leadership positions across consumer goods, retail, transportation, insurance, and banking organizations. Before joining Southwest, Scott was with the Sabre Corporation, where he was the Vice President of Global Business Systems. There, he led an organization of more than 160 members that was responsible for all corporate applications that supported finance, human resources, legal, compliance, and individual business units. This included Enterprise Resource Planning, human resources, and contact center applications and analytics, technology team strategy, implementation, and global operations with some of his portfolios including SAP S4 HANA, HANA Enterprise, ARIBA, and Salesforce.com. He has vast experience in IT operations, strategic planning, SAP ERP implementations and operations, cloud delivery and operations, technology program delivery, and operational best practices.

Scott Seymour

Stephen Stone

Blake Kresl

Jones Yen

James Booth

Danny is responsible for Human Resources Strategy and Planning, Human Resources Business Partners, Organizational Design & Development, and our Employee Services Center. 

Danny joined the Southwest Airlines Family in September of 2007 as a Change Leader in Strategic Planning. During his tenure, he has served in Corporate Strategy, Commercial Planning, Commercial Regional Management, and Corporate Services Planning. Prior to joining Southwest, Danny worked in the Human Capital & Change Practice of Deloitte Consulting where he led a number of large-scale transformational initiatives.

Danny Collins

Eichinger left Southwest in 2014 to pursue a role at Ford Motor Co. At Ford, she developed a new communications strategy for Ford's quarterly financials and handled the company's communication for general counsel. In 2016, Eichinger joined the Rock Family of Companies where she was most recently the Vice President, Communications for [Rock Ventures](/org/rockventures) and Bedrock, the commercial real estate investment firm owned by Dan Gilbert, Founder and Chairman of [Quicken Loans](/org/quicken-loans) and the Rock Family of Companies, and Chairman of the [Cleveland Cavaliers](/org/cleveland-cavaliers). In this role, she worked collaboratively with the more than 100 businesses in the Rock Family of Companies to share Detroit's success story through the media and through team members in an effort to rebuild the narrative of Detroit. Eichinger led communications alongside private and public partners for the Detroit's bid for Amazon's HQ2 and she created a communications team within Bedrock to further establish the company's reputation in Detroit and across the country.

Eichinger has a Bachelor of Arts degree in Journalism from the University of Texas at Arlington.

Whitney Eichinger

Bill has served [Southwest Airlines](/org/southwest-airlines) in various functions since joining the Company in 2003. He has worked in Customer Relations, Revenue Management, and Marketing. In Marketing, he has served in a variety of Leadership roles including Customer Intelligence, Business Analytics, Media, Planning & Performance, Department Planning & Operations, CMO Chief of Staff, as well as Advertising & Communications.

Bill Tierney

Alan provides Leadership to the departments that support [Southwest Airlines](/org/southwest-airlines)’ Air Operations, including Network Operations Control, Flight Operations, Inflight Operations, and Regulatory Programs & Compliance.

Alan was hired as a Southwest Pilot in September 2000, and upgraded to Captain in 2007. He worked in Flight Operations Safety and served in various management positions within Flight Operations and the former Operational Control Center (now Network Operations Control), including Director of Operations. He also served as the Vice President of Flight Operations from 2015-2020, and provided Leadership and support to the department, which included 11 Pilot bases, Crew Planning/Scheduling/Payroll, and the LEAD Center, the home of Southwest’s world-class Pilot training. Prior to Southwest, he worked for the [Federal Aviation Administration](/org/federal-aviation-administration), Corporate and Charter Operations as Pilot, Chief Pilot, and Director of Operations, and was an FAA Designated Pilot Examiner.

Alan received his pilot training and credentials at Ohio State University.

Alan Kasher

Kay's department works to ensure that every [Southwest Airlines](/org/southwest-airlines) flight departs with the maximum amount of revenue onboard. Kay is also in charge of pricing and making sure that [Southwest Airlines](/org/southwest-airlines) always gives people the "FREEDOM TO FLY!"

Kay had 3 years of Public Accounting experience prior to coming to [Southwest Airlines](/org/southwest-airlines). She arrived at [Southwest Airlines](/org/southwest-airlines) in October of 1992 as a contract Employee working on a large project in the Finance Department. Kay was hired as a full-time Employee 7 months later and held several progressive positions in Finance, with the majority of time spent as a Sr. Financial Analyst, Manager, Director, and finally Senior Director of Revenue, Traffic, and Network Analysis. Kay now leads the Revenue Management Department since August of 2008.

Kay Weatherford

Jim’s Leadership of Southwest’s Air and Technical Operations portfolio within Technology supports Southwest’s complex operating systems which Flight Operations, Inflight Operations, Network Operations Control (NOC), Safety & Security, and Technical Operations Departments. Jim partners closely with these Teams to ensure the successful delivery of new technologies that redefine necessary capabilities for Southwest’s critical operating systems.  

Jim joined Southwest in 2012 as a Senior Manager and Program Lead for Operations Recovery, where he led the delivery of several projects to improve operational reliability and communications to Customers during irregular operations. Also during his time at Southwest, he supported Revenue Management and Network Planning.  Most recently, Jim served as Technology Delivery Lead, for Southwest's successful launch of the new reservations system implementation. Prior to joining [Southwest Airlines](/org/southwest-airlines), Jim has been Director of Consulting at several of companies, including PeopleSoft, i2 Technologies, and Oracle. He also previously worked at Capital One Auto Finance as Director of Loan Servicing Systems. 

Jim Dayton

Reid is responsible for Southwest's Corporate Strategy & Innovation and Financial Planning & Analysis Departments. As the leader of Corporate Strategy & Innovation, Reid oversees Southwest's Innovation, Data Science, and Continuous Improvement functions and drives the development and alignment of Southwest's long-term strategy. As the leader of Financial Planning & Analysis, Reid ensures that the Company's business plan and budget remain in line with major company initiatives; evaluates future trends and opportunities; and provides economic and industry analysis.

Reid was Vice President of Corporate Strategy & Innovation at Southwest and also served as a Senior Director in the Financial Planning & Analysis Department, supporting the commercial organization. Prior to joining Southwest, Reid was a Principal in [Oliver Wyman](/org/oliver-wyman)'s aviation practice, where he advised companies on strategic, commercial, and operational issues.

Reid Grandle

 Nan serves as Managing Director to Gary Kelly, Southwest's Chairman of the Board, President, and Chief Executive Officer. Effectively, she serves as Chief of Staff to Gary and oversees the administration of the Board of Directors and the Executive Office as well as management of the Company's Executive Committees. She Leads the Internal Customer Care Team and serves on the Board of the Southwest Catastrophic Assistance Charity.

Nan Barry

Johnson started his career as a Ramp Agent in Detroit in 1993, and has held Leadership roles as Manager in Orlando, Assistant Station Leader in Oakland, Station Leader in Birmingham, Sacramento, Los Angeles, and Phoenix, Station Director, Senior Station Director, and Senior Director of Labor Relations, before most recently serving as Managing Director Ground Operations.

Chris Johnson

Thirty years working in Technology, leading teams through large-scale technology and business changes

John Herlihy

Tom joined Southwest with over 30 years of technical and leadership experience. Most recently, Tom served as Senior Vice President of Enterprise Technology Operations at [Sabre](/org/sabre), where he led the architecture, engineering, and operational support for all infrastructure platforms. Prior to that, Tom served as Vice President of Architecture, Engineering, and Operations at Sears Holdings, where he was responsible for the architecture, design, and support of all technology platforms. Tom is no stranger to the aviation industry, having spent several years in senior leadership positions at [United Airlines](/org/united-airlines). In his last role at United, he served as Vice President of Service Management and Engineering, overseeing IT infrastructure, engineering, and operations. Tom has also previously served in other various consultative, technical, and leadership roles at Blue Cross Blue Shield Florida, The Feld Group, and [Bank of America](/org/bank-of-america).

Tom Merritt

Tony joined Southwest in 2001. He wisely developed a broad skillset, spending time in Field Marketing, Marketing Promotions, Corporate Sales, Product Development, Loyalty Partnerships, Co-Brand Marketing and Product Marketing, eventually leading to the opportunity to drive our Customer Experience efforts.

Tony Roach

Michael is accountable for all aspects of cybersecurity across Southwest's facilities, airports, and aircraft, comprising of security engineering, security operations, incident response, threat intelligence, risk and compliance, and security software development.

Michael Simmons

Since joining Southwest in 2010, Lauren has served in progressive Leadership capacities across different Teams within Southwest's Technology Department. In 2010, she served as the Delivery Manager for the Cars and Hotels products of Southwest.com, leading her Team through a rewrite of the website. She was later promoted to Senior Manager and created the Amadeus Integration Services Team, which laid the foundation for Southwest's services to the new reservation system. In 2015, Lauren was promoted to Director of Business Transformation Solutions for Customer where she was the technology interface for internal Customers of Marketing, Customer Service & Support, Customer Relations, and Ground Ops. During that time, Lauren partnered with Southwest's Marketing Department to develop and deliver the Company's new mobile applications. Additionally, her teams deployed the self-tagging kiosk solution across Southwest's key airports nationwide. In 2016, Lauren was promoted to Senior Director, where she led the delivery Teams for Customer Solutions & Loyalty in support of Southwest.com, the mobile applications for Southwest.com, kiosk application, and the Rapid Rewards loyalty system.

Before her promotion to Managing Director in February 2019, Lauren Woods served as Senior Director of Aircraft Operations–Titan within [Southwest Airlines](/org/southwest-airlines)' Technology Department. In this role, Lauren served as the key program and delivery lead for the Company's Aircraft Operations applications. In partnership with the Network Operation Center (NOC), Lauren led the Titan program team through the replacement of SWIFT, our core required to fly application, in addition to revitalizing and improving the scalability of the NOC's suite of applications.

Prior to joining [Southwest Airlines](/org/southwest-airlines), Lauren worked at Diamond Management and Technology Consultants for eight years, where she led management consulting projects for clients such as [Coca-Cola](/org/coca-cola), [Goldman Sachs](/org/goldman-sachs), and [Morgan Stanley](/org/morgan-stanley).

Lauren Woods

Oversee all of Southwest's frontline aircraft maintenance operations, including aircraft maintenance, aircraft appearance, material stores, and our maintenance operations control. These are the Employees who maintenance the safety, compliance, appearance, and movement of our planes and aircraft parts.



Kurt Kinder

Ray has oversight of Sales and Revenue Accounting, Financial Accounting, and Financial Reporting activities. He ensures Company compliance with U.S. Generally Accepted Accounting Principles.

Prior to joining [Southwest Airlines](/org/southwest-airlines), Ray worked in various accounting and financial reporting roles at CompuCom Systems for more than six years. He began his career as an auditor at [KPMG](/org/kpmg) in Dallas, where he worked for more than three years. 

Ray Schuster

Marilyn leads the General Counsel Department's Corporate & Transactions Team, which is responsible for assisting with the legal aspects of all of Southwest's transactional matters.  Marilyn also serves as an advisor to the Board of Directors and Senior Management on Corporate Governance and SEC matters.

Marilyn's experience prior to joining Southwest includes serving as Vice President, Senior Corporate Counsel, & Corporate Secretary for Blockbuster Inc.; Associate General Counsel for CellStar Corporation; and as an Associate in the Corporate/Securities Section of [Jackson Walker](/org/jackson-walker-llp) in Dallas.  Prior positions at Southwest include Associate General Counsel – Corporate & Transactions (October 2013-October 2018); Assistant General Counsel (August 2011-October 2013); and Senior Attorney (December 2006-July 2011).

Marilyn Post

Attorney with Akin, Gump, Strauss, Hauer & Feld, LLP in Dallas for approximately seven years, including six months in Shannon, Ireland, on temporary assignment to GE Capital Aviation Services. Attorney at [Southwest Airlines](/org/southwest-airlines) for eight years and then Associate General Counsel – Corporate & Transactions at [Southwest Airlines](/org/southwest-airlines) for 4.5 years before serving as Senior Vice President General Counsel and Corporate Secretary.

Mark R. Shaw

Michael G. Van de Ven is the President of [Southwest Airlines](/org/southwest-airlines), he joined the company in 1993.

Michael G. Van de Ven was previously the Chief Operating Officer. As COO, Mike provided Executive Leadership to many Departments including Air Operations, Ground Operations, Technical Operations, Customer Support & Services, Network Operations Control, Safety and Security, Operational Strategy & Performance, Labor Relations, and Hospitality Operations Support, which includes the Company's President's Council and Hospitality efforts. 

Mike has held several positions at Southwest, including Executive Vice President & Chief Operating Officer, Executive Vice President of Aircraft Operations, Senior Vice President of Planning, Vice President Financial Planning & Analysis, and Director of Internal Audit. Prior to joining Southwest, Mike was a Senior Audit Manager at Ernst & Young in Dallas, where [Southwest Airlines](/org/southwest-airlines) was one of his first clients.

Mike received a B.B.A. from the University of Texas at Austin, where he serves on the McCombs School of Business Advisory Council.  Mike is a Certified Public Accountant, and he also serves on the board of Comerica, Inc., a Dallas-based financial services company.  He and his wife Cindy live in Plano, Texas, and they have two grown sons. They are involved in a variety of charitable and civic organizations.

Michael G. Van de Ven

Chris provides Leadership to the Treasury and Tax Teams and is responsible for managing risk and maintaining compliance for [Southwest Airlines](/org/southwest-airlines). His areas of oversight include capital markets, cash management and investing, fuel hedging, interest rate and foreign currency hedging, corporate insurance, stock option administration, fleet contract administration, banking and rating agency relationships, and capital structure. Chris also provides executive direction and support for Tax functions, including income and excise tax, property tax, tax audits, and tax systems.

Chris Monroe

Steve has more than 25 years in the airline industry and joined Southwest in 1996. He served as Senior Director Ground Operations Employee Resources and Senior Director Station Operations after holding Station Leadership roles at BDL, BWI, FLL, and LAS. In 2013, Steve assumed the responsibility of Managing Director of Ground Operations and led the Team that supports more than 15,000 Ground Operations Employees. In 2014, Steve was appointed Vice President of Ground Operations and then in 2017 became Senior Vice President Ground Operations & Provisioning.

Steven Goldberg

Leads Executive strategy and vision for Network Planning, Marketing, Revenue Management and Pricing, Southwest Business, and Customer Relations/Rapid Rewards. Previous to his roles at Southwest, Andrew served as Vice President of Planning and Revenue Management at [Hawaiian Airlines](/org/hawaiian-airlines) and 12 years as partner with [Oliver Wyman](/org/oliver-wyman) in Dallas in the consulting firm’s aviation, aerospace, and defense practice. Andrew also served four years in the U.S. Army.

Andrew Watterson

Responsible for the airline's overall Finance activities, including: Reporting, Accounting, Investor Relations, Treasury, Tax, Corporate Planning and Financial Planning and Analysis. Tammy also oversees the Company's Supply Chain Management.

Senior Vice President Finance & Chief Financial Officer of Southwest Airlines Co. since September 20, 2012. Previous Positions at Southwest: Senior Vice President Planning of Southwest Airlines Co. (February 15, 2010-September 19, 2012); Southwest: Vice President Financial Planning (September 1, 2008-February 12, 2010); Vice President Controller (February 6, 2006-August 31, 2008). Vice President Treasurer (September 1, 2004 - February 6, 2006); Senior Director Investor Relations (March 1, 2002 - September 1, 2004); Director Investor Relations (December 31, 1994 – March 1, 2002); Manager Investor Relations (September 1, 1994 – December 31, 1994); Manager Financial Reporting (September 16, 1991 – September 1, 1994).

Tammy Romo

Previously Vice President, Chief Communications Officer and Vice President Communication & Outreach. Before [Southwest Airlines](/org/southwest-airlines), Linda was a reporter for the Dallas Times Herald newspaper and has an extensive newspaper and magazine reporting background.

Linda B. Rutherford

Owens provides oversight for Talent Management, Organizational Design, and Succession Planning. Owens joined Southwest as an Intern before joining as a Business Analyst. She then transitioned to the University for People (U4P) as a Learning Technology Specialist. She has led a number of major initiatives during her tenure, including training, change, and communication efforts related to a large software implementation, and she has helped lead Learning Technology, the Center of Excellence, and Leadership and Employee Development. Owens received a Bachelor's of Business from The University of Oklahoma, where she majored in Management Information Systems with a minor in Management.

Kristi Lukeman Owens

Consultant for [Frost Bank](/org/frost-bank) and member of the [Frost Bank](/org/frost-bank) Advisory Board

Nancy B. Loeffler

Lang is responsible for developing and executing Southwest's human resource strategy. She also supports all People strategies and has oversight of Talent Acquisition, Employee Relations, HR Technology, and Employee Services. Lang joined Southwest in 2001 and has held various roles within the People Department, including Recruiter, Team Leader Onboarding, Sr. HRBP, Manager, Sr. Manager, and Director HRBP before assuming her most recent role. Lang received her bachelor's degree in Business from the [University of Kansas](/org/university-of-kansas).   

Lindsey Lang

Kyle Grant

Elizabeth A. Bryant is the SVP, People, Learning & Development at [Southwest Airlines](/org/southwest-airlines). Elizabeth has extensive experience in leadership development and employee development, having previously served as the Director of Leadership Development at [Southwest Airlines](/org/southwest-airlines). In this role, they provided strategic oversight to all company-wide leadership and employee development programs, and designed and re-launched a comprehensive high potential program. Prior to their time at [Southwest Airlines](/org/southwest-airlines), Elizabeth worked for the Juvenile Diabetes Research Foundation.

Elizabeth A. Bryant has a MA in Speech Communication from Indiana University Bloomington and a BA in Communication Studies from California State University-Sacramento.

Their manager is Julie Weber, VP, Chief People Officer. Lindsey Lang - VP, People, Bobby Loeb - VP, SWA U, and Erin McKaskle Dubcak - Senior Manager, Learning Strategy & Analysis report to Elizabeth A. Bryant. Some of their coworkers include Greg Muccio - Director, Talent Acquisition, Danny Collins - Managing Director, People, and Ellen Torbert - VP, Diversity & Inclusion.

Elizabeth A. Bryant

Savannah Kestral

Responsible for Accounting, Reporting, Controls and Accounting Operations

Vice President Controller of Southwest Airlines Co. Previous positions at Southwest: Assistant Controller (November 2005 - August 2008); Director Financial Accounting (July 2001 - November 2005); Manager General Accounting (December 1997 - June 2001); Manager Passenger Revenue Accounting (December 1996 - December 1997); Manager Cargo Accounting (June 1996 - November 1996); Senior Supervisor Sales & Revenue Accounting (December 1995 - June 1996); Senior Revenue Accounting Analyst (January 1995 - November 1995); Revenue Accounting Analyst II (August 1993 - January 1995). Prior to joining Southwest, Leah was an Audit Senior at Ernst and Young.

Leah Koontz

Alfred Smith

Angela Marano

Greg Muccio is currently the Director of Talent Acquisition at Southwest Airlines. Prior to this, they were a Placement Specialist at Pro Staff from December 1998 to August 2001, where they served as a full cycle Recruiter specializing in administrative, HR, and general management positions. From August 1997 to December 1998, they were an Account Manager at General Medical.

Greg Muccio has a Bachelor of Business Administration (BBA) in Marketing from The University of Texas at Arlington.

They are on a team with Ellen Torbert - VP, Diversity & Inclusion, Danny Collins - Managing Director, People, and Elizabeth A. Bryant - SVP, People, Learning & Development. Some direct reports include Petra Holcomb - Senior Manager, People - Talent Development, Luke Stone - Senior Manager, Talent Acquisition. Greg Muccio reports to Julie Weber, VP, Chief People Officer.

Greg Muccio

Julie Weber

James Ashworth

Steve Sisneros

Ken Guckian

Mike Dusak

Stacy is responsible for the Supply Chain Management (SCM) function for Southwest. As the leader of SCM, she oversees strategic sourcing, contracting, procurement, and inventory management activities for Southwest's supply needs, with a focus on cost control, reliability, risk management, and continuous improvement.

Stacy Malphurs

Lorie Stapleton has been with [Southwest Airlines](/org/southwest-airlines) for over 25 years, starting as a coordinator and eventually working their way up to Senior Executive Assistant to VP of Corporate Sales. Lorie has also spent time in the Technology Department, working as an Executive Assistant to the Sr. Vice President/CTO. Lorie is a highly valued member of the [Southwest Airlines](/org/southwest-airlines) team, known for their dedication and hard work.

Their manager is Dave Harvey, VP, Southwest Business.

Lorie Stapleton

Serves as Managing Director Marketing with a focus on [Southwest Airlines](/org/southwest-airlines)' Loyalty, Partnerships and Products. Jonathan and his Teams are responsible for all ancillary and loyalty revenue initiatives at Southwest, including general management of the Rapid Rewards program; the Chase Visa co-brand credit card portfolio and other partnerships; boarding products including Early Bird and Upgraded Boarding; and ancillary revenue products including Hotels, Vacations, and Ground Transportation.

Jonathan Clarkson

Paul Sacco

As leader of the Operational Strategy and Performance Team, Sam leads the strategic direction of the operation, has accountability for measuring the performance across all of operations, and is responsible for the delivery of key cross-functional initiatives. Ford started his career at Southwest in 2007 in Financial Performance & Analysis (FP&A), where he supported Technology and Marketing, among other departments. 



Sam Ford

Justin Jones

Sonya Lacore

Russell McCrady

Wally Devereaux

Bob joined [Southwest Airlines](/org/southwest-airlines) in 1988, and has served in roles including Director Revenue Accounting, Corporate Controller, Vice President Procurement, Vice President Technology, Senior Vice President Enterprise Spend Management, Executive Vice President Strategy and Technology, and Executive Vice President and Chief Commercial Officer. During his time at Southwest he has led numerous significant change initiatives, including the acquisition of AirTran Airways, the development of the new southwest.com e-commerce platform, the all new Rapid Rewards loyalty program, and an enhanced boarding process. Prior to Southwest Bob worked for Hewlett-Packard as a programmer and financial analyst.

Robert E. Jordan

Lori Paschal Winters

Ellen Torbert

Carole Elwell is the Director of Digital Solutions at [Southwest Airlines](/org/southwest-airlines). Carole has over twenty years of experience in the airline industry, and has held various positions at [Southwest Airlines](/org/southwest-airlines) during their tenure there.

Carole Elwell has a BBA in Marketing and Computer Information Systems from the [University of North Texas](/org/university-of-north-texas).

They are on a team with Jonathan Clarkson - Managing Director, Marketing - Loyalty, Partnerships & Products, Bill Tierney - VP, Marketing, and Anissa Reil - Director, Marketing Department Planning & Operations. Carole A. Elwell reports to Ryan C. Green, SVP, Chief Marketing Officer.

Carole A. Elwell

Dave Harvey

Leads the Southwest Airlines’ Internal Audit Department and is responsible for establishing and directing programs and procedures for Internal Audit. Provides strategic and tactical Leadership of audit plan development and monitoring of accounting, financial, operational, and IT controls.


Colleen Russell

Juan Suarez

Mark leads the Engineering, Fleet Management, and Maintenance Programs Teams at [Southwest Airlines](/org/southwest-airlines). In this role, he is responsible for the configuration and maintenance program of Southwest's fleet, with the objective of delivering safe, reliable, and on time aircraft for our Customers.



Mark Wibben

Erin McKaskle Dubcak

Martinez began his Southwest career in Investor Relations in 2006, where he spent seven years. Since that time, he has held many leadership roles within the Finance Department, most recently as a Senior Director in Corporate Planning and Financial Planning & Analysis (FP&A).

Ryan Martinez

Wayne Williams

Peter Gulikers

Toni Baughman is currently a Senior HR Business Partner at [Southwest Airlines](/org/southwest-airlines). Toni previously worked as a Business Manager/Front Office at Dr. Montanio from April 1992 to October 2001.

Toni Baughman reports to Peter Gulikers, Manager, HR Business Partner Team.

Toni Baughman

Michael AuBuchon

Luke Stone is currently a Senior Manager of Talent Acquisition at [Southwest Airlines](/org/southwest-airlines). Luke has been in this role since April of 2003. Prior to their current position, Luke was the Head/Assistant Golf Professional at Shadow Hills Golf Course from May of 1999 to April of 2003.

Luke Stone attended [Texas Tech University](/org/texas-tech-university).

They work with and Petra Holcomb - Senior Manager, People - Talent Development. Luke Stone reports to Greg Muccio, Director, Talent Acquisition.

Luke Stone

Petra Holcomb

Helen Limpitlaw

Matt Muehleisen

Former Chancellor of [The University of Texas System](/org/the-university-of-texas-system)

William H. Cunningham

Ron Ricks

Landon Nitschke

Former Chairman of the Board, President, and Chief Executive Officer, Brinker International, Inc.

Douglas H. Brooks

Former Chairman of the Board, Global Aero Logistics Inc.

John G. Denison

Tad and Dianne Taube Director of the Hoover Institution at Stanford University

Thomas W. Gilligan

President and Chief Executive Officer, JTM Consulting, LLC

John T. Montford

John has a combined 35 years of experience in building design, construction and maintenance.  Over the last 22 years John has held numerous roles at Southwest, all within the Facilities Department including; Computer Aided Drafting Specialist, Project Manager, Special Projects Lead, and Director. John was a recipient of the President's Award in 2003 and Colleen's Heart & Soul Award in 2015.  As a Project Manager John was responsible for opening five new cities and as Special Projects Lead he was instrumental in delivering on projects such as the Automated Bag Tag in 2000 , Automated Boarding Pass in 2001, Self Service Kiosk in 2002,  Gate Reader rollout in 2003 and Gate Enhancement in 2007.  John's Team is currently responsible for managing and delivering projects such as the Love Field Modernization Program, Headquarter Campus Master Plan, HOU Five Gate International Concourse, FLL Five Gate International Concourse, and the LAX Terminal 1Modernization.

Southwest Airlines

Org chart

Teams

Board of Directors

Leadership Team

CEO and Executive Team

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