Serge Amouzou-Akue SCA®

Salesforce Administrator & Business Analyst at Clicked

Serge Amouzou-Akue SCA® has a diverse work experience spanning various roles and industries. In 2004, they began their career at Adecco Recruitment, where they took on temporary assignments involving data entry and administration. From 2005 to 2009, they worked as a Finance Clerk at DHL Supply Chain. Continuing in the culinary field, Serge worked as a Chef De Partie at the London Borough of Barking and Dagenham from 2014 to 2016, focusing on meal planning, budget management, and recipe development. Serge then joined First Call Employment as a Chef De Partie from 2016 to 2018.

In 2018, Serge started working for BaxterStorey as a Chef De Partie, responsible for preparing and cooking meals for a large staff at the Amazon LCY2 site. Serge also assisted in menu planning and development. From 2021 to 2021, Serge served as a Census Team Leader for ONS, managing and coordinating field operations and supporting a team of census officers.

In 2022, they participated in the Salesforce Career Development Program at Talent Stacker and became a Salesforce Certified Administrator. Following this, Serge joined Clicked as a Salesforce Administrator & Business Analyst, working on an internal Sales Transformation project for Deloitte Consulting LLP.

Overall, Serge Amouzou-Akue SCA® has extensive experience in culinary roles, with recent involvement in Salesforce administration and business analysis.

Serge Amouzou-Akue SCA® has a diverse education history. They obtained a BSc (Hons) degree in Accounting and Finance from Anglia Ruskin University. Additionally, they completed a BTEC Higher National Diploma (HND) in Hotel and Catering and Institutional Management, focusing on Hospitality Administration/Management, from Westminster Kingsway College.

In terms of certifications, Serge has obtained various credentials. They received a Scrum Master Accredited Certification from the International Scrum Institute in 2021. They also achieved the Lean Six Sigma White Belt Certification from the Lean Six Sigma Institute in 2020.

Serge has also completed several online courses. They completed "Analyzing and Visualizing Data with Excel," "Analyzing and Visualizing Data with Power BI," and "Introduction to Data Analysis using Excel" through edX in 2019.

In addition to their educational background, Serge has obtained several certifications outside of their formal education. They are a Salesforce Certified Business Analyst and a Salesforce Certified Administrator (SCA), both granted by Salesforce. They have also completed various specialist superbadges, including the Business Administration Specialist Superbadge, the Lightning Experience Reports & Dashboards Specialist, and the Security Specialist Superbadge, all from Trailhead by Salesforce. Furthermore, Serge has completed numerous LinkedIn courses related to project management, including "Microsoft Project 2019 and Project Online Desktop Essential Training," "Become a Project Manager," and various project management foundations courses focusing on budgets, communication, ethics, requirements, risk, schedules, teams, and stakeholder management.

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