Jai Jhala

Jai Jhala is a Support Services Engineer at ClickHouse since July 2023, bringing extensive experience in technical support and solutions. Previously, Jai served as a Senior Support Engineer at Elastic from May 2017 to June 2023 and as a Presales Technical Consultant at Hewlett Packard Enterprise from April 2015 to April 2017. Additionally, a role as a Technical Solutions Consultant in the ArcSight group at Hewlett Packard Enterprise was held from July 2012 to March 2015. Jai's expertise includes troubleshooting customer issues, replicating issues in lab environments, managing complex escalations, and providing mentorship to junior support engineers. Academic achievements include a Master of Science in Electrical and Electronics Engineering from San José State University and a Bachelor of Engineering in Electrical, Electronics and Communications Engineering from Sinhgad College of Engineering.