Michel Vittória is an experienced IT professional currently serving as an Analista de Automações & ITOps Pleno at Clicksign since September 2022. Previously, Michel worked at Bosch Service Solutions from February 2015 to May 2021 in various roles including Analista de Suporte Computacional and Field Service Regional Latin America, where responsibilities encompassed data analysis through Business Intelligence, user support, and managing network access. Michel began the career as a freelancer providing technology support and development services, following a role as a TI Support Intern at SENAI/SC. Academic credentials include a Bachelor's degree in Information Systems and multiple postgraduate degrees in Cybersecurity, Information Security, and IT Governance and Management, with ongoing studies in Information Security at Estácio.