Óscar Luis Marruenda Justicia is an experienced professional in contact center management and telemarketing, currently serving as the Responsable Contact Center at Clínica Baviera since January 2016, overseeing all patient communication activities. Prior to this role, Óscar held various managerial positions at Vector ITC Group from April 2012 to December 2015, including overseeing telemarketing for Vodafone and Ono, managing external platforms in Iberia and Latin America, and leading sales campaigns. Óscar's career began at Dayco s.l. as a Key Account Manager from 2000 to 2006, and earlier as a supervisor and coordinator at OfertasADSL.com from 2007 to 2012. Óscar's educational background includes a Master's degree in Contact Center Management from INESEM Business School and a degree in Filología Hispánica from Universidad Complutense de Madrid.
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