Alissa Pomer

Alissa Pomer has a diverse work experience in various industries. In 2017, they worked as a Sales Team Lead at Destination Maternity Corp, where they were responsible for training new hires, handling payroll, and overseeing visual marketing. Alissa also built a book of business for over 80 clients, providing personalized information based on their pregnancy cycle. From 2018 to 2020, Alissa worked at TD as a Personal Banking Associate, initially as a Customer Experience Associate. In this role, they educated clients on financial literacy and recommended products based on their needs. Alissa also cold-called potential leads and interacted with numerous clients daily. Most recently, Alissa joined Clio - Cloud-Based Legal Technology in 2020 as an Intermediate Customer Support Specialist. In this position, they educated and trained clients on the use of CRM software, troubleshooted issues, and worked with technical escalations and product teams to provide solutions. Alissa also maintained the product knowledge base to enhance self-service functionality for clients and employees.

From 2014 to 2018, Alissa Pomer attended The University of British Columbia where they pursued a Bachelor of Arts degree in Psychology.