Darragh Connolly

Darragh Connolly has a range of work experience, starting with their current position as a Customer Support Team Lead at Clio, a cloud-based legal technology company since March 2021. Prior to this, they worked at lululemon as a Customer Service Team Lead from June 2018 to February 2021, where they managed a team of 15-20 people and provided coaching and feedback on educator performance. Before that, Darragh worked at MAPFRE ASSISTANCE as an Assistant Coordinator from September 2014 to June 2018, where they operated as a front line operator and assisted customers with roadside breakdowns and accidents, developing strong interpersonal skills in managing customer support.

Darragh Connolly completed their education from 2007 to 2013 at Coláiste Iognáid, where they obtained their Leaving Certificate. Darragh then pursued a Bachelor of Arts (BA) degree in Information Technology and Economics from 2013 to 2016 at the University of Galway. In addition to their formal education, Darragh received several certifications, including University Scholar from NUI Galway in September 2013, Gaisce - The President's Award in September 2011, and European Computer Driving Licence from the ECDL Foundation. The exact month and year of obtaining the European Computer Driving Licence certification are not specified.