Kristin Knapp

Intermediate Onboarding Specialist at Clio

Kristin Knapp has a diverse range of work experience. Kristin started their career in 2011 as an Educator for lululemon and later became a Key Leader, focusing on people and community. During their time at lululemon, they developed strong leadership and interpersonal skills. In 2014, they transitioned to the Canada Revenue Agency, where they worked as a Taxpayer Services Representative, providing assistance and support to individuals with tax-related inquiries. In 2016, Kristin joined RYU Apparel Inc. as an Assistant Retail Manager and later advanced to the roles of Retail Manager and Senior Retail Manager and Trainer. Kristin gained valuable experience in operations, staff training, and customer service. In 2019, they joined lululemon once again, this time as a Key Leader focusing on people and visual merchandise. Kristin then expanded their skillset as a District Manager and Trainer at Burb in 2020. Most recently, Kristin has been working at Clio - Cloud-Based Legal Technology as a Customer Onboarding Specialist and then as an Intermediate Onboarding Specialist. Kristin'srole includes guiding and assisting clients in integrating and maximizing the benefits of Clio's legal technology solutions. Overall, Kristin has a proven track record of success in various industries and has developed strong leadership, customer service, and training skills.

Kristin Knapp's education history includes a Bachelor of Arts degree in Education from Simon Fraser University, which they obtained from 2009 to 2012. Kristin also has a Life Coach Certificate from Rhodes Wellness College, which they earned from 2020 to 2021.

In addition to their formal education, Knapp has obtained several certifications. Kristin completed the Foundations of Learning Management Systems (LMS) program from LinkedIn in July 2021. Knapp is also a Certified Life Coach, having completed the certification program at Rhodes Wellness College in March 2021. Kristin has a certification in Executive Coaching from LinkedIn, which they obtained in July 2020. Furthermore, Knapp has a certification in Holistic Women's Health & Performance Coaching from the CHEK Institute, which they earned in June 2020. Kristin has a Personal Trainer certification from Canfit Exercise Physiology, obtained in October 2019. Lastly, Knapp obtained a 200HR Registered Yoga Instructor certification from Exhale Yoga Retreats in April 2015.

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