Crystal Heithaus is a highly skilled Senior Product Manager currently at Close, where the focus is on enhancing sales productivity for startups and SMBs through an innovative CRM platform. Prior experience includes serving as Lead Product Manager for the B2B Insights platform at Blind, where Crystal led the development and enhancement of tools for analyzing workplace sentiment. Previous roles at Intuit involved significant leadership positions, including Group Product Manager for TurboTax and Group Manager for Design Research & Strategy, where Crystal advanced user experience initiatives and led design research teams. Early career experience includes various UX/Design Researcher roles at companies such as Sony Electronics and Qualcomm, with a foundational background supported by dual Bachelor of Science degrees in Industrial Design and Applied Psychology from the Georgia Institute of Technology.
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