David Smallhoover

David Smallhoover is a seasoned Salesforce professional with a background in various roles, including Salesforce Administrator at Cloud Adoption Solutions since May 2023, where multiple implementations and CRM Analytics enhancements were led to optimize client workflows. Prior experience includes serving as a Software Engineer Associate at PNC, providing support for over 40,000 Salesforce users, and demonstrating problem-solving skills with ServiceNow. David's foundational experience in sales operations and customer management was built during a tenure as Roasting Operations Manager and Shop Manager at Commonplace Coffee, alongside previous roles in customer support and management at Fortunes Gourmet Coffees and as Owner of Renewal Coffee. Academic qualifications include a Bachelor of Science in Entrepreneurship from Duquesne University and additional technical education from Tech Elevator.