Deaunte Hawkins Itil

Deaunte Hawkins is an accomplished Information Technology Services Manager at Cloud Lake Technology since January 2022, bringing extensive experience in IT management. Prior to this role, Deaunte served as End User Support Manager at Leidos from November 2019 to January 2022, and earlier operated a virtual call center while working as a Customer Care Representative at C.A.R.E., LLC. Deaunte's military service in the US Navy as Aerographer’s Mate 2nd Class included supervising personnel and earning the title of Sailor of the Year in 2006. Academically, Deaunte holds a Master of Science in Information Technology from Marymount University, a Bachelor of Science in Technical Management from DeVry University, and an Associate of Science in Business Administration from Northern Virginia Community College. Deaunte is certified in ITIL and PMP.